We pride ourselves on dispatching your orders the following business day. Please note that delivery times vary on public holidays and in rural or remote areas.
All dispatched orders come with a tracking number which will be emailed to you, please make sure your email address is correct and included when providing shipping details.
If you have any queries in regards to shipping you can contact us by using our contact form.
How can I track my order?
Once your order has been dispatched, you will be emailed a tracking number. If you are unable to access this email or did not receive it, please contact us by using our contact form and we will be able to provide you with this information.
Do you ship internationally?We currently ship to New Zealand and Australia. If you live outside of these areas
and would like to place an order please contact us by using our contact form.
Unfortunately we are unable to accept refunds for any earrings purchased due to hygienic reasons. However, if you are unhappy with your purchase, please contact us by using our contact form and we'll find a solution best suited for your situation.
For apparel, returns are allowed within 28 days from the date of purchase, items must be in their original state, unworn with all swing tags attached. Shipping will need to be at your cost. However, if your purchase is faulty we will refund you your shipping costs once good have been received.